Privacy Policy

1. Information We Collect

For Discord bot services, we may store Discord server IDs, user IDs for bot owners or command users, channel IDs, premium status, server settings, command usage needed for rate limits, and technical logs. We do not need your Discord password.

2. Payment Information

Payments may be handled by Tebex or another payment provider. We do not store full card numbers. We may receive purchase details such as package name, transaction status, customer identifier, and information needed to activate premium access.

3. How We Use Information

We use information to operate the bot, enforce free and premium limits, activate paid features, prevent abuse, provide support, maintain service security, and improve our services.

4. Music Links And Third Parties

When users provide YouTube or Spotify links, the bot may process those URLs to resolve playable results or metadata. Playback and metadata can depend on third-party services, and those services may process requests according to their own policies.

5. Sharing

We do not sell personal information. We may share limited information with service providers when needed for hosting, payments, support, analytics, security, legal compliance, or fraud prevention.

6. Retention

We keep data only as long as needed for the service purpose, legal obligations, security, support, or premium activation records. Server settings and premium records may remain until removed or expired.

7. Your Choices

You can remove the bot from a Discord server to stop future bot processing for that server. You may contact us to request deletion of stored server settings or premium records where deletion is legally and technically possible.

8. Security

We use reasonable safeguards to protect service data, but no system is completely secure. Keep your Discord accounts, server permissions, and bot tokens protected.

9. Updates

We may update this policy when our services change. The effective date will show the current version.

10. Contact

For privacy questions, contact Neovia Studios through the support channel listed on the official website or store.